Minut

Emilie Pain

Marcus Ljungblad

Ipti Niskala

Billing, Orders &  Policies

A step-by-step guide to buying from the Minut online store.

How to order a subscription and a sensor

Where Minut ships, how long delivery takes, how to track your order, and how to make changes after placing it.

Shipping destinations, shipping time and order tracking

Who pays customs charges, how to get an invoice for customs clearance, and what to know about specific countries.

Customs, duties and taxes for non-EU and non-US shipments

Ordering & Shipping

Everything you need to know about how Minut charges work, where to find your invoices, and how to manage your subscription.

Managing your billing

How Minut charges for subscriptions, handles renewals, pro-rata billing, credits, and pricing changes

Fair billing policy

Minut’s return and refund policy, subscription credits, price adjustments, and missing deliveries

Cancellation, Returns and Refunds

What are legacy plans and what has changed?

Legacy Plans and Changes to Current Plans

How VAT and sales tax apply to your Minut order depending on where you are based

VAT and Sales Tax

Britney

Plans, charges, credits and cancellations

Billing & Subscription

How to stay compliant with Airbnb’s policies when using Minut to monitor noise levels in your property.

Using Minut to Monitor Your Airbnb

What to do before deleting, how to request deletion, and what happens to your data.

Delete your Minut account

Account & Data

Do you have a feature request?

Service options for Minut devices beyond warranty: Hardware, software, and customer support

How to get service for your Minut device after the warranty expires

Hardware & Warranty

More questions?

Get in touch with the Minut Support Team at <a href="mailto:hello@minut.com" target="_blank" rel="nofollow noopener noreferrer">hello@minut.com</a>

Feedback?

<a href="https://www.trustpilot.com/evaluate/minut.com" target="_blank" rel="nofollow noopener noreferrer">Leave a Review on Trustpilot</a>

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.