Minut

Emilie Pain

Marcus Ljungblad

Ipti Niskala

Billing, Orders &  Policies

A step-by-step guide to buying from the Minut online store.

How to order a subscription and a sensor

Where Minut ships, how long delivery takes, how to track your order, and how to make changes after placing it.

Shipping destinations, shipping time and order tracking

Who pays customs charges, how to get an invoice for customs clearance, and what to know about specific countries.

Customs, duties and taxes for non-EU and non-US shipments

Ordering & Shipping

Everything you need to know about how Minut charges work, where to find your invoices, and how to manage your subscription.

Managing your billing

Learn how billing and subscriptions work at Minut

Fair billing policy

Minut’s return and refund policy, subscription credits, price adjustments, and missing deliveries

Cancellation, Returns and Refunds

What are legacy plans and what has changed?

Legacy Plans and Changes to Current Plans

Britney

Plans, charges, credits and cancellations

Billing & Subscription

How to stay compliant with Airbnb’s policies when using Minut to monitor noise levels in your property.

Using Minut to Monitor Your Airbnb

Delete your Minut account

Account & Data

Do you have a feature request?

Service options for Minut devices beyond warranty: Hardware, software, and customer support

How to get service for your Minut device after the warranty expires

Hardware & Warranty

More questions?

Get in touch with the Minut Support Team at <a href="mailto:hello@minut.com" target="_blank" rel="nofollow noopener noreferrer">hello@minut.com</a>

Feedback?

<a href="https://www.trustpilot.com/evaluate/minut.com" target="_blank" rel="nofollow noopener noreferrer">Leave a Review on Trustpilot</a>

Find answers and get help from Intercom Support and Community Experts

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