Billing, Orders & Policies
Subscriptions, Shipping, Refunds, Returns & Warranty
By Marcus and 2 others3 authors12 articles
- How to order a subscription and a sensorA step-by-step guide to buying from the Minut online store.
- Shipping destinations, shipping time and order trackingWhere Minut ships, how long delivery takes, how to track your order, and how to make changes after placing it.
- Customs, duties and taxes for non-EU and non-US shipmentsWho pays customs charges, how to get an invoice for customs clearance, and what to know about specific countries.
Billing & Subscription
Plans, charges, credits and cancellations
- Managing your billingEverything you need to know about how Minut charges work, where to find your invoices, and how to manage your subscription.
- Fair billing policyHow Minut charges for subscriptions, handles renewals, pro-rata billing, credits, and pricing changes
- Cancellation, Returns and RefundsMinut’s return and refund policy, subscription credits, price adjustments, and missing deliveries
- Legacy Plans and Changes to Current PlansWhat are legacy plans and what has changed?
- VAT and Sales TaxHow VAT and sales tax apply to your Minut order depending on where you are based