We offer a fair billing policy because we believe you should only pay for the homes managed by you.
The short version
If you purchase a plan together with your Minut Smart Home Sensors, your plan will activate on the day you set up your first home.
On the day your plan activates, you’ll only pay for the homes you own.
Any changes to the number of homes will be reflected in your billing statement and at https://web.minut.com.
Add new homes to your subscription
If you’re on a paid plan and add new homes part of the way through the billing cycle, we’ll only charge you for the time used. We’ll keep track of this for you and bill you once per month.
If you pay annually, we’ll calculate the pro-rata cost for the rest of the year and bill you at the end of the month for any new homes added.
Transfer home ownership or removing homes
If you remove a home part of the way through the billing cycle, we’ll credit your user account with the prorated amount remaining of the billing cycle. The credits will be applied automatically towards your next invoice.
What is a "home"?
All of Minut's plans are per property. A property, sometimes also called home, unit or listing is an individual home or living space such as a house or an apartment. For example, an apartment that a guest would rent constitutes a property, a residential home constitutes a property, and a multi-tenant building or hotel where each apartment or room is rented by different individuals/tenants constitutes multiple properties.
How to manage your plan?
You can manage your plans in our webapp below:
Log in with your Minut account, click on My account on your left
Click on Plan, Billing & Payment, and Change Plan
When you cancel or downgrade, the change will come into effect at the end of your current subscription period.
Read all the details about Minut’s paid plans.