Fair billing policy

Learn how billing and subscriptions work at Minut

Marcus Ljungblad avatar
Written by Marcus Ljungblad
Updated over a week ago

We offer a fair billing policy because we believe you should only pay for the homes managed by you.

The short version

  • When you purchase a plan together with your Minut Smart Home Sensors, your plan will activate on the day you set up your first home.

  • On the day your plan activates, you’ll only pay for the homes you own.

  • Any changes to the number of homes will be reflected in your billing statement and at https://web.minut.com.

Add new homes to your subscription

When you add new homes part of the way through the billing cycle, we’ll only charge you for the time used. We’ll keep track of this for you and bill you once per month.

If you pay annually, we’ll calculate the pro-rata cost for the rest of the year and bill you at the end of the month for any new homes added.

Transfer home ownership or removing homes

If you remove a home part of the way through the billing cycle, we’ll credit your user account with the prorated amount remaining of the billing cycle. The credits will be applied automatically towards your next invoice.

What is a "home"?

All of Minut's plans are per property. A property, sometimes also called home, unit or listing is an individual home or living space such as a house or an apartment. For example, an apartment that a guest would rent constitutes a property, a residential home constitutes a property, and a multi-tenant building or hotel where each apartment or room is rented by different individuals/tenants constitutes multiple properties.

How to manage your plan?

You can manage your plans in our webapp below:

  • Log in with your Minut account, click on My account on your left

  • Click on Plan, Billing & Payment, and Change Plan

    When you cancel or downgrade, the change will come into effect at the end of your current subscription period.

Payment terms

Read all the details about Minut’s paid plans.

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