The Minut web app at web.minut.com gives you a full desktop view of your portfolio and is the best place for tasks that benefit from a larger screen; managing billing, configuring integrations, bulk editing rental units, and analysing reports. It uses the same account and stays in sync with the mobile app at all times.
Web app layout
The web app uses a fixed left sidebar for navigation. The main content area on the right updates depending on which section you select. The sidebar is visible at all times so you can switch between sections quickly.
Web app vs mobile app
The web app and mobile app share the same account and data. They complement each other rather than duplicate; each is better suited to different tasks.
Use the mobile app for | Use the web app for |
Installing sensors Receiving real-time push notifications Responding to noise alerts on the go Managing stays and guest messaging quickly Completing and updating tasks | Managing your plan, billing, and invoices Creating rental units in bulk Setting up and managing integrations Accessing portfolio-wide reports Managing team members and roles Configuring noise presets across multiple units Setting up task automations and templates Viewing the tasks calendar |
Overview
The Overview is the first screen you see when you log in to the web app at web.minut.com. It gives you a real-time summary of everything happening across your portfolio; active alerts, device issues, and outstanding actions; without having to open individual rental units.
What you'll see on the Overview:
Active events | Any noise alerts, smoking events, crowd detect, and security alarm triggers currently requiring attention |
Device issues | Sensors showing as offline or low battery, with a link to each affected unit |
To-dos | Outstanding actions such as unused prepaid credits and units waiting for sensor installation |
Occupancy status | Which units currently have guests present based on stay data and motion detection |
Portfolio at a glance | glanceTotal number of rental units, active sensors, and current stays across your organisation |
Clicking any item in the Overview takes you directly to the relevant rental unit or section of the web app so you can act on it immediately.
The Overview updates in real time: refreshing the page or returning to it after navigating away will always show the latest state of your portfolio.
Properties
All your rental units: web.minut.com/homes
The Properties section is your portfolio overview. It lists every rental unit in your organisation and lets you manage them individually or in bulk.
You can view them by Units, Buildings or Locations.
Create a rental unit: click the + button in the upper right corner. For property managers, creating all units from the web app before sending anyone to install is the recommended approach.
Search and filter: find specific units by name, location, or status across large portfolios
Unit detail view: click any unit to see live sensor data, event history, stays, devices, and settings
Locations & buildings: click Locations within Properties to create and manage location or building groups.
Occupancy indicators: iicons next to each unit name show whether it is vacant or occupied, and whether it is clean and ready for the next stay
Rental unit detail view
Tapping a rental unit opens its detail view: the main control centre for that property. From here you can see live sensor data, manage stays, control monitoring features, and access settings.
What you'll see in the rental unit dashboard:
Overview | a live snapshot of the unit's current state: noise level in the last hour against the set threshold, occupancy status, temperature, humidity, and whether noise monitoring, crowd detect, smoking detection, and the security alarm are currently on or off. Toggle any of these directly from the unit view without going into settings. |
Log | the full history of everything Minut has detected at this property (noise events, motion, tamper alerts, sensor status changes, and climate events) in chronological order. A red dot on the unit in the Properties list means there are unreviewed events. Filtering by event type lets you focus on a specific category. |
Stays | all upcoming, current, and past stays linked to this unit. Add stays manually, view guest details for the current stay, or check whether a booking platform is syncing correctly. The stays schedule is what triggers automated guest messaging and Presence Detection. |
Access | which members have access to this rental unit and their access rights. You can add new and existing members. |
Settings | access the unit's name, address, location or building assignment, noise monitoring and presence detection preset |
Guest experience | add and manage information for the guest for that specific rental unit |
Rental unit Overview
The overview shows a real-time summary of everything happening across your rental unit and you can:
Monitore toggles: turn noise monitoring, crowd detect, smoking detection, and the security alarm on or off with a single tap
See live sensor readings: current noise level (dB), temperature, humidity, and occupancy status
Devices: all sensors installed in this unit
Rental unit Log
The Log is the complete event history for a rental unit. Every event Minut detects, from a noise threshold being crossed to a sensor being removed from its mounting plate, is recorded here with a timestamp, giving you a chronological record of everything that has happened at the property.
You can filter them by event type and date.
Rental unit Stays
You can view here all the information about the people staying in your property so that Minut can automatically contact them on your behalf. They can be added manually or through an OTA/ PMS ingegration.
Rental unit Access
You can manage which members have access to this rental unit and their access rights. You can add new and existing members.
Rental unit Settings
Monitor the presets for Noise Monitoring and Presence detection for that rental units. This is also where you can choose to delete that rental unit.
Rental unit Guest experience
Add and manage information for the guest for that specific rental unit
Devices
You can find here a list of every sensor installed in your organisation and get a live status view alongside controls for adding, configuring, and removing devices.
You can filter them by low battery/ offline as well as by Building/ Location.
Devices Dashboard
The overview shows you a real time picture of all your sensors:
Name of the device
Device type: M2, M3, Water Leak Sensor or E1
Unit: in which rental unit the device is located
Building/ Location: in which building or location does the device belong to
Wi-Fi signal strength: useful for diagnosing connectivity issues
Battery level: shown as a percentage with a low battery warning below 15%
Online / offline status
Mounting status: a Minut symbol next to the battery level shows whether the sensor is on its mounting plate.
green = mounted
grey = not mounted
If no status is shown, remove the sensor and reattach it to refresh
Click on a specific device to obtain more information.
Device overview
The overview shows you a real time picture of the readings of that specific sensor in that specific rental unit:
Sensor | Name of the sensor, Wi-Fi signal strength, battery level, mounting status, and last update status. |
Sound, Temperature, Humidity and Mold risk | Overview of current status for sound reading, temperature, humidity level and mold risk |
Motion Graph | View motion events monitored by the sensor and export data for your report. |
Noise Monitoring | Monitor noise level detected by that sensor and create a report. |
Temperature | View the temperature readings in that room |
Humidity | Check the humidity level in that space |
Mold risk | View the mold risk by selecting a specific duration |
Device Settings
General | Name and room of the device Toggle on/ off the window break detection alert Toggle on/ off the alarm recognition alert |
Noise Monitoring | Managed through Presets in Settings |
Humidity | Manage your alerts for humidity levels below and higher a certain percentage choice. You'll be alerted when the level is outside your thresholds for 30 minutes. |
Temperature | Manage your alerts for temperature levels below and higher a certain percentage choice. You'll be alerted when the level is outside your thresholds for 30 minutes. |
Advanced | Firmware version MAC address Toggle on/off whether you wish more frequent sensor updates Unit: Transfer a device without loosing data. |
Log
The Log is the complete event history for your organisation Every event Minut detects is recorded here with a description of the event, which device, in which unit, Building/ Location and with a timestamp. It gives you a chronological record of everything that has happened across your portfolio.
What appears in the Log:
Event Type | What it records |
Noise event | Each step in the escalation flow, first warning, second warning, third warning, and "it's quiet", with the exact time and decibel level that triggered it |
Motion detection | All motion detected by the sensor, including arrivals, late departures, and unexpected activity during vacancy. Motion is logged continuously, even when the security alarm is off. |
Occupancy events | Guest arrivals, check-outs, no-shows, and any Presence Detection alerts triggered during the stay |
Crowd detect events | When the number of detected devices exceeds the threshold set for the unit |
Smoking events | Elevated smoking risk detections with timestamp |
Tamper events | When the sensor has been removed from its mounting plate |
Sensor status change | Sensor going offline or coming back online, low battery alerts |
Security alarm events | Alarm activations, motion detected while armed, and dismissals, including which team member dismissed the alarm and at what time |
Climate events | Temperature and humidity threshold breaches, mould risk level changes, and almost freezing alerts |
How to use the Log:
The Log is visible to all team members with access to the rental unit, regardless of role. A red dot on a rental unit in the Properties list indicates there are unreviewed events- this clears once you open the Log and view the new entries.
You can filter the events by Unit, Event Type, Date and Building/ Location.
Events can also be filtered by type so you can focus on a specific category rather than scrolling through the full history.
Guest Experience
Inbox
Guest messages and conversations: web.minut.com/inbox
The Inbox shows all guest-facing communication across your portfolio: automated messages sent by Minut and any replies from guests.
View all conversations across every rental unit in one place
Filter by rental unit to focus on a specific property
Send manual messages to current guests directly from the web app
Messages sent via the OTA/ PMS integration are labelled with the channel
To configure which automated messages are sent and when, go to the relevant rental unit’s settings and edit Guest communication.
Autopilo
Sign up to our Beta feature
Scheduled Messages
Automatically send a welcome message, Wi-Fi details, instructions (and more) to the people staying in your property.
Add message by choosing a template: Before the stays starts, ends or Share guest app.
Guest App
Get Beta access for sensor data and smart locks
Tasks
Cleaning, maintenance, and task management: web.minut.com/tasks
The Tasks section is the most feature-rich section in the web app compared to mobile: the full calendar view, automations, and templates are all best managed here.
Tasks View, create, assign, and manage all open and completed tasks across your portfolio | Calendar Weekly, monthly, or yearly view of all scheduled tasks by unit. Best for planning team workload. |
Templates Create reusable task templates for recurring tasks like checkout cleans, inspections, and sensor charging | Automations Set rules to auto-create tasks on triggers such as checkout, low battery, or unmonitored unit |
Common automations include scheduling a cleaning task 30 minutes after every checkout, and creating a task when a sensor’s battery is low.
Reports
The Reports section gives you structured insights across your portfolio beyond the real-time event log in individual rental units. It's available in the web app only and is most useful for property managers and operators who need to analyse trends, produce evidence for disputes, or monitor property conditions at scale.
There are six types of analytics:
Noise monitoring analytics
Indoor climate analytics
Autopilot Analytics
Mold risk analytics
Portfolio analytics
Taks analytics
There is one type of incident report:
Noise incident report
Settings
Settings Dashboard
Features | Noise Monitoring Presence detection Guest app |
Organization | Organization name Sensor Swap toggle Delete the organization |
Developer tools | API clients |
Features
Noise monitoring
Noise monitoring is configured per rental unit using noise presets. A preset is a named set of thresholds, quiet hours, and guest alert settings that can be applied to one or many units at once so you don't need to configure each property individually.
What you can configure:
Daytime threshold
Quiet hours threshold
Notification escalation
Snooze
Guest alert method
Apply a noise preset to a rental unit
Presence detection settings
Presence Detection uses the sensor's motion data to automatically detect activity at your property and alert you to key events during a stay without needing cameras. It works alongside your booking schedule so alerts only trigger when they're actually relevant.
What Presence Detection monitors:
Motion during vacancy: Get alerted when motion is detected during the night when there is no stay scheduled for the unit
Arrival: Get alerted when motion is detected the first time after scheduled stay start.
No motion since stay start: Get alerted when no motion is detected for a while after scheduled stay start.
Early departure: Get alerted when no motion is detected between evening and late morning during a stay, indicating an early departure.
Early check-out: Get alerted when no further motion is detected after initial movement on check-out day, indicating an early checkout.
You can toggle on/off those features.
Guest app (beta access)
Share information about the stay with your guests.
Organizations
Change the name of your organization
Enable swapping a sensor that's low on battery with a newly-charged one without losing any data.
Delete the organization: This action cannot be undone. This will permanently delete this organization workspace, including all device data, units and members.
Integrations
Connect your booking platforms and tools: web.minut.com/integrations
All integrations are set up and managed from the web app. The mobile app does not have an integrations section. Connect your booking platform here to enable automatic stay syncing and guest messaging.
OTAs: Airbnb and other online travel agencies (Standard and Pro plans)
PMS platforms— Hostaway, Guesty, Hospitable, and 30+ other property management systems (Pro plan).Full integrations list
Smart home & access: Nuki smart locks, Google Nest, tado°, ecobee, and Jervis Systems
API & Zapier: connect Minut to other tools via webhooks or no-code automation (Pro plan)
To connect an integration, click Integrations in the left sidebar, find the relevant tool, and click Connect. You will be guided through the authentication steps for each platform.
Call & Guard Assit
Let Minut call your guests when noise issues are detected so you and your team can relax and focus on scaling your business.
Have a trained operator call your guests when noise persists in your property with Call Assist.
Team
Organisation members and roles: web.minut.com/team
The Team section is where you manage everyone who has access to your Minut organisation: co-hosts, operations staff, cleaners, and maintenance teams.
View all members: with their current role and access level
Invite new membersby email — each person creates their own Minut account. How to invite members
Edit roles and access: change a member’s role (Admin, Member, Operator) or adjust the properties and locations they can access
Remove members: revoke access for team members who have left
Organisation settings: edit the organisation name and delete the organisation from the Settings tab within Team
For a full breakdown of what each role can see and do, see Member roles and access levels.
Account settings
Your personal account details
Click your name or profile icon — top left of the sidebar
Your personal account settings are accessed by clicking your name or profile icon at the top of the left sidebar - not through a separate Settings page.
Account settings dropdown menu
What you'll see in the account settings:
All your organizations | If you belong to more than one organisation, use this menu to switch context. The web app will reload showing only the data for the selected organisation. |
Create organization | Create a new organisation for you and your team |
Join organization | Accept an invitation to join an organization |
Account | Name, contact details, language and region settings |
Plan, Billing & Payments | Plan, account balance, payments and billing history |
Orders | Track and manage your hardware orders |
Notifications | Control which alert types send you email notifications |
Sign out | When you wish to log out of your account. |
Account
Change your name, email, or password
Choose the language of your app
Select the time format: 24h or 12h
Manage your temperature reading preferences: Celsius or Fahrenheit
Plan, Billing & Payments
You can directly access it here: web.minut.com/billing
Billing is managed exclusively from the web app: it is not available in the mobile app. This is where you view your current plan, manage your payment method, download invoices, and check your prepaid credit balance.
Current plan: view which plan you are on (Starter, Standard, or Pro) and your renewal date
Upgrade or downgrade: change your plan at any time. Upgrades take effect immediately (pro-rata charge). Downgrades take effect at the next renewal
Payment method: add or update your credit or debit card. The card must be issued in the same country as your billing address
Invoices: download past invoices for accounting or expense purposes
Prepaid credit balance: view remaining credits under Subscription, Billing & Payments. Credits are used when creating new rental units.
Call Assist: activate or manage the Call Assist add-on from the billing section
Orders
Track and manage your hardware orders: web.minut.com/account/orders
The Orders section shows all hardware orders placed through the Minut store.
Order history: view all past and current orders with their status
Tracking links: once an order is dispatched, the tracking number and a link to the shipping provider appears here alongside the confirmation email
Order details: view what was ordered, quantities, delivery address, and invoice
Notifications
Manage your event notifications, task notifications through the app and/ or email by using the toggles.
Manage your marketing communication by email.
Choose to receive the web app notifications by toggling the button.