Crowd detect works by counting the number of wireless devices: phones, tablets, laptops, smartwatches, that the Minut sensor detects nearby. When the device count exceeds the threshold calculated from your unit's guest capacity, Minut flags the unit as high crowd risk and alerts your team.

The feature does not use a camera, microphone recording, or any form of audio or visual surveillance. It only counts nearby wireless device signals. Minut stores only a de-duplicated device count: no device identifiers and no personal data from those devices.

Crowd detect does not alert when the device count simply matches your guest capacity; it alerts when the count suggests significantly more people than you set. The threshold is calculated from your capacity using a built-in multiplier that accounts for the number of wireless devices people typically carry (about 1.5 per person), plus a safety factor so that guests bringing a few extra devices don't trigger alerts unnecessarily.

Unit capacity set to 4 guests

4 Guest capacity x 2.4 Crowd multiplier x 1.5 Devices per person = 15 Alert threshold

Alert triggers when about 15 or more wireless devices are detected.

You set the guest capacity value during unit setup, or can change it at any time from the unit screen. The threshold is recalculated automatically. At very low capacities (for example, a capacity of 1) the threshold is small, so nearby devices or a guest with several devices can trigger the alert more easily.

When the device count exceeds the calculated threshold, all team members with access to the rental unit receive a push notification. If email notifications are enabled for your account, an email is also sent. When the count drops back to or below the threshold, you receive a follow-up notification that crowd risk is low again.

Crowd detect requires the sensor to continuously scan for wireless device signals. This uses more power than standard monitoring and will reduce battery life.