Connect Minut with Hostaway to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.
Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.
Hostaway is a property management system for vacation rental property managers, tightly integrated with Airbnb, Vrbo, Expedia and more.
Before you start
A Minut account on the Pro plan
A Hostaway account with your listings
Your Hostaway account ID and a public API secret key. You will create the key in Hostaway's API settings.
Connect Minut with Hostaway
Go to the Integrations menu in the web app and select Hostaway.
Go to Hostaway's API settings and create a public API secret key.
In Minut, click Connect, insert the account ID and API key from Hostaway and click Connect.
Link your rental units
Once Minut is connected to your Hostaway account, you will see all your rental units in a list. Link each Minut rental unit to the matching Hostaway listing.
Only linked rental units receive stay information from Hostaway.
What syncs
Once a rental unit is linked, Minut receives these details about the people staying at the property from Hostaway:
Name
Phone number
Check-in and check-out times
The property they are staying at
Stay reservations are deleted from Minut (not from Hostaway) 14 days after the check-out date.
Messages to guests
When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.
Replies to messages appear in your Inbox.
For an overview, see Messaging.
Disconnect
To disconnect Hostaway, open Integrations in the web app, select Hostaway and disconnect it.
When you disconnect, your rental units are unlinked from Hostaway and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.
If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.
Troubleshooting
Minut asks you to reconnect
A banner on the Integrations page tells you the connection with Hostaway needs attention. Open Integrations, select Hostaway and reconnect. Enter your Hostaway account ID and current API key again. Do not disconnect first, as that removes your links.
Minut says the connection details are incorrect
Check your account ID and create or copy your API key again from Hostaway's API settings. Make sure you copy all of it, with no extra spaces, and that you are using the current key if you have created a new one. Paste it into Minut and click Connect.
Stays are not appearing
Check that your Minut rental unit is linked to the right Hostaway listing, and that the reservation exists in Hostaway with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.
A guest's phone number is missing
Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.
If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.