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FantasticStay

How to set up the FantasticStay integration

Written by Emilie Pain

Connect Minut with FantasticStay to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

FantasticStay logo

FantasticStay offers both premium and free solutions for an unlimited number of vacation rental properties. It is created and run by professional property managers with vacation rentals around the globe.


Before you start

  • A Minut account on the Pro plan

  • A FantasticStay account with your properties

  • Your FantasticStay API key. You can copy it in your FantasticStay account settings.


Connect Minut with FantasticStay

  1. Go to your FantasticStay account settings and copy your API key.

    Copying the API key in FantasticStay

  2. In the Integrations menu in the Minut web app, select FantasticStay, click Connect and insert the API key from FantasticStay.

    Entering the FantasticStay API key in Minut

Link your rental units

Link each of your Minut rental units to the matching FantasticStay property. Click Create link and choose the corresponding listing in FantasticStay.

Linking rental units to FantasticStay properties

Only linked rental units receive stay information from FantasticStay.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from FantasticStay:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

Stay reservations are deleted from Minut (not from FantasticStay) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect FantasticStay, open Integrations in the web app, select FantasticStay and disconnect it.

When you disconnect, your rental units are unlinked from FantasticStay and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with FantasticStay needs attention. Open Integrations, select FantasticStay and reconnect. Enter your FantasticStay API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Copy your API key again from your FantasticStay account settings. Make sure you copy all of it, with no extra spaces, and that you are using the current key if you have created a new one. Paste it into Minut and click Connect.

Stays are not appearing

Check that your Minut rental unit is linked to the right FantasticStay property, and that the reservation exists in FantasticStay with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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