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Lodgify

How to set-up the Lodgify integration

Written by Emilie Pain

Connect Minut with Lodgify to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Lodgify logo

Lodgify is an all-in-one vacation rental platform for creating a booking website and managing reservations and calendars.


Before you start

  • A Minut account on the Pro plan

  • A Lodgify account with your properties

  • Your Lodgify API key. You will find it in Lodgify's Public API settings.


Connect Minut with Lodgify

  1. Go to the Integrations menu in the web app.

    The Integrations page in the Minut web app

  2. Select Lodgify, then click Connect in the top right corner.

    The Connect button on the Lodgify integration page

  3. In Lodgify, open the Public API settings and copy your API key.

  4. Paste the API key into Minut and click Connect.


Link your rental units

Open the Rental units tab and link each of your Minut rental units to the matching Lodgify property.

Only linked rental units receive stay information from Lodgify.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from Lodgify:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

Stay reservations are deleted from Minut (not from Lodgify) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Lodgify, open Integrations in the web app, select Lodgify and disconnect it.

When you disconnect, your rental units are unlinked from Lodgify and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Lodgify needs attention. Open Integrations, select Lodgify and reconnect. Enter your current Lodgify API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Copy your API key again from Lodgify's Public API settings. Make sure you copy all of it, with no extra spaces, and that you are using the current key if you have created a new one. Paste it into Minut and click Connect.

Stays are not appearing

Check that your Minut rental unit is linked to the right Lodgify property, and that the reservation exists in Lodgify with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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