Skip to main content

Lodgify

How to set-up the Lodgify integration

Written by Emilie Pain

Connect Minut with Lodgify to bring your guests' stays into Minut. Minut uses the stay details to message your guests automatically if noise gets too loud in the unit.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Lodgify logo

Lodgify is an all-in-one vacation rental platform for creating a booking website and managing reservations and calendars.


Before you start

  • A Minut account on the Pro plan

  • A Lodgify account with your properties

  • Your Lodgify API key. You will find it in Lodgify's Public API settings.


Connect Minut with Lodgify

  1. Go to the Integrations menu in the web app.

    The Integrations page in the Minut web app

  2. Select Lodgify, then click Connect in the top right corner.

    The Connect button on the Lodgify integration page

  3. In Lodgify, open the Public API settings and copy your API key.

  4. Paste the API key into Minut and click Connect.


Link your units

Open the Rental units tab and link each of your Minut units to the matching Lodgify property.

Only linked units receive stay information from Lodgify.

What syncs

Once a unit is linked, Minut receives these details about your guests from Lodgify:

  • Name

  • Phone number

  • Check-in and check-out times

  • The unit they are staying at

Only reservations with the Booked status in Lodgify create stays in Minut.

Stay reservations are deleted from Minut (not from Lodgify) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact your guests. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Choose where messages are delivered

In the Lodgify integration settings, choose how guest messages for Lodgify bookings are sent:

  • Minut SMS

  • Lodgify inbox

  • Both Minut SMS and the Lodgify inbox

If you choose the Lodgify inbox, Minut adds the message to the booking in Lodgify. Lodgify then forwards it to the booking channel's message thread (for example Airbnb or Booking.com), or emails it to the guest for direct bookings.

New Lodgify connections may use the Lodgify inbox by default. Existing connections keep their current setting, and reconnecting keeps the channel you chose.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Lodgify, open Integrations in the web app, select Lodgify and disconnect it.

When you disconnect, your units are unlinked from Lodgify and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked and keeps your chosen messaging channel.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Lodgify needs attention. Open Integrations, select Lodgify and reconnect. Enter your current Lodgify API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Copy your API key again from Lodgify's Public API settings. Make sure you copy all of it, with no extra spaces, and that you are using the current key if you have created a new one. Paste it into Minut and click Connect.

Stays are not appearing

Check that your Minut unit is linked to the right Lodgify property, and that the reservation in Lodgify has the Booked status with check-in and check-out dates. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

The same booking change shows up twice

Lodgify sometimes sends the same update more than once. Minut handles this, so it won't create duplicate stays.

If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.

Did this answer your question?