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Hosthub

How to set-up the Hosthub integration

Written by Emilie Pain

Connect Minut with Hosthub to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the unit automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Hosthub logo

Hosthub (formerly Syncbnb) is a channel manager for vacation rentals that synchronizes calendars and rates across more than 200 channels, including Airbnb and Booking.com.


Before you start

  • A Minut account on the Pro plan

  • A Hosthub account with your listings

  • Your Hosthub API key. You will find it in the Settings view in Hosthub.

A Hosthub account can only be connected to one Minut organization at a time.


Connect Minut with Hosthub

  1. Go to the Integrations menu in the web app and select Hosthub.

    The Integrations page in the Minut web app
  2. In the Hosthub app, go to the Settings view and copy your API key.

    Copying the API key in Hosthub settings
  3. In Minut, press the Setup tab, click Connect and paste your API key.

    Pasting the API key into Minut

Link your units

Press Create Link and choose the matching listing in Hosthub for each of your Minut units. This is so Minut can get the correct information when a loud noise event occurs.

Linked units in Minut

Only linked units receive stay information from Hosthub.

What syncs

Once a unit is linked, Minut receives these details about the people staying at the unit from Hosthub:

  • Name

  • Phone number

  • Check-in and check-out times

  • The unit they are staying at

Minut syncs with Hosthub on a schedule, so a new reservation appears in Minut after the next sync rather than straight away. Check-in and check-out times use the time zone set in Hosthub, so make sure it is correct.

Stay reservations are deleted from Minut (not from Hosthub) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the unit. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Hosthub, open Integrations in the web app, select Hosthub and disconnect it.

When you disconnect, your units are unlinked from Hosthub and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Hosthub needs attention. Open Integrations, select Hosthub and reconnect. Enter your current Hosthub API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Copy your API key again from the Settings view in Hosthub. Make sure you copy all of it, with no extra spaces, and that you are using the current key if you have created a new one. Paste it into Minut and connect.

Stays are not appearing

Check that your Minut unit is linked to the right Hosthub listing, and that the reservation exists in Hosthub with check-in and check-out times. Only linked units receive stays. New reservations appear after the next scheduled sync. Also check that you are on the Pro plan, which PMS integrations require.

Check-in or check-out times are wrong

Check the time zone settings in Hosthub. Minut uses them for the check-in and check-out times of imported stays.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.

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