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Hostify

How to set-up an integration between Hostify and Minut

Written by Emilie Pain

Connect Minut with Hostify to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Hostify logo

Hostify is a vacation rental management platform that enables the work of vacation rental owners, managers and agencies.


Before you start

  • A Minut account on the Pro plan, and you are an organization admin in Minut

  • A Hostify account with your listings

  • Your Hostify API key. You can create or copy it in your Hostify account settings.


Connect Minut with Hostify

  1. Go to the Integrations menu in the web app and select Hostify.

    The Integrations page in the Minut web app

  2. In your Hostify account settings, create or copy your API key.

  3. In Minut, click Connect and insert the API key from Hostify.

    Entering the Hostify API key in Minut

Good to know

  • Minut keeps the reservation webhooks it needs registered in your Hostify account. If they go missing or are duplicated, Minut repairs them automatically.

  • Each Hostify account can be connected to one Minut organization. If you connect an API key from a Hostify account that is already connected elsewhere, the earlier connection is replaced.


Link your rental units

Link each of your Minut rental units to the matching Hostify listing. For multi-unit properties, each child listing is shown separately so you can link individual units.

Only linked rental units receive stay information from Hostify. Unlinking a rental unit does not disconnect your Hostify account.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from Hostify:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

When you link a listing (and its child listings), Minut imports accepted reservations with a check-out today or later. Reservations with other statuses, such as pending or inquiry, are not imported. After that, new and changed bookings update Minut automatically, and cancelled or deleted bookings remove the guest.

If Hostify only gives a date, Minut uses the check-in and check-out times set on the Hostify listing, or 12:00 if none are set. Minut does not send messages or notes through Hostify. Stay reservations are deleted from Minut (not from Hostify) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Hostify, open Integrations in the web app, select Hostify and disconnect it.

When you disconnect, syncing stops. To resume, connect again and link your rental units again.


Troubleshooting

The connection shows as inactive

If Hostify rejects the API key (for example it was deleted or regenerated), Minut stops syncing and shows the connection as inactive. Create or copy a new API key in Hostify, then open Integrations, select Hostify, click Connect and enter the new key.

A reservation or guest is missing

Check that the reservation is accepted in Hostify and that the rental unit is linked to the right listing. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

The API is not available on my Hostify plan

Some Hostify plans do not include API access. Check with Hostify that your plan does.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation. A reservation without a phone number cannot be contacted.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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