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BookingSync

How to set-up the BookingSync integration

Written by Emilie Pain

Connect Minut with BookingSync to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

BookingSync logo

BookingSync is a vacation rental management platform that enables the work of vacation rental owners, managers and agencies.


Before you start

  • A Minut account on the Pro plan

  • A BookingSync account with your listings


Connect Minut with BookingSync

  1. Go to the Integrations menu in the web app and select BookingSync.

    The Integrations page in the Minut web app

  2. Click Connect.

    Connecting BookingSync in Minut

  3. Log in to your BookingSync account and allow Minut to import your properties.


Link your rental units

Link each of your Minut rental units to the matching BookingSync listing. Click Create link and choose the corresponding listing in BookingSync.

Linking rental units to BookingSync listings

Only linked rental units receive stay information from BookingSync.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from BookingSync:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

Stay reservations are deleted from Minut (not from BookingSync) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect BookingSync, open Integrations in the web app, select BookingSync and disconnect it.

When you disconnect, your rental units are unlinked from BookingSync and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with BookingSync needs attention. Open Integrations, select BookingSync and reconnect. Log in to your BookingSync account and allow Minut access again. Do not disconnect first, as that removes your links.

Stays are not appearing

Check that your Minut rental unit is linked to the right BookingSync listing, and that the reservation exists in BookingSync with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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