Skip to main content

Resly

How to set-up the Resly integration

Written by Emilie Pain

Connect Minut with Resly to bring your guests' stays into Minut. Minut uses the stay details to message your guests automatically if noise gets too loud in the unit.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Resly logo

Resly is property management software for management rights operators and short-term rental property managers. It combines advanced technology with simplified trust accounting in one cloud-based platform.


Before you start

  • A Minut account on the Pro plan

  • A Resly account with your properties

  • Your Resly Account ID and API key. You will generate the key in Resly (see step 1 below).


Connect Minut with Resly

  1. In the Resly app, go to Settings → Integrations → Minut. Click Activate integration, then Generate API Key.

    Generating the API key in Resly

  2. Copy the Resly Account ID and API key.

    The Resly Account ID and API key

  3. Go to the Integrations menu in the web app and select Resly.

    The Integrations page in the Minut web app

  4. Click Connect and enter the Resly Account ID and API key.

A Resly account can be connected to one Minut organization at a time. If you connect a Resly account that was already connected to another Minut organization, the older connection is replaced.


Link your units

Link each of your Minut units to the matching Resly room. Each room can be linked to one unit, and each unit to one room.

Only linked units receive stay information from Resly. Unlinking a unit doesn't disconnect your Resly account.

What syncs

Once a unit is linked, Minut receives these details about your guests from Resly:

  • Name

  • Phone number (mobile is used if there is both a mobile and a landline)

  • Email

  • Check-in and check-out dates

  • The unit they are staying at

  • The booking source, such as Airbnb, Booking.com, Vrbo, Expedia or direct

Resly only shares dates, not times, so Minut sets check-in and check-out to 3 PM in the unit's time zone. If your official times are different, keep this in mind when you look at stays in Minut.

Which reservations are imported

  • Confirmed reservations create or update the guest in Minut.

  • Cancelled reservations remove the guest.

  • When you first link a unit (or reconnect), Minut imports reservations from about the last two weeks up to about a year ahead, including Pending ones. Later reservations are added as Resly sends updates.

  • Reservations without check-in or check-out dates are skipped.

Stay reservations are deleted from Minut (not from Resly) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact your guests. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Messages to Resly guests are sent by Minut SMS or phone call to the number imported from the reservation. Nothing is written back to Resly.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Resly, open Integrations in the web app, select Resly and disconnect it.

When you disconnect, your units are unlinked from Resly and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Resly needs attention. Open Integrations, select Resly and reconnect. Enter your Resly Account ID and current API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

In Resly, go to Settings → Integrations → Minut and copy your Account ID and API key again, or generate a new key. Make sure you copy all of it, with no extra spaces, and that you are using the current key if you have created a new one. Paste them into Minut and click Connect.

Stays are not appearing

Check that your Minut unit is linked to the right Resly room, and that the reservation in Resly is Confirmed and has check-in and check-out dates. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.

Did this answer your question?