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Homhero

How to set up the Homehero Integration

Written by Emilie Pain

Connect Minut with Homhero to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Homhero logo

Homhero is a SaaS company that provides tools to help vacation property managers automate their daily tasks. It lets managers focus more on growth and bookings, and is designed to make the guest booking as seamless as possible.


Before you start

  • A Minut account on the Pro plan

  • A Homhero account with your areas

  • A Homhero API key and secret. You request them from Homhero support (see step 1 below).


Connect Minut with Homhero

  1. Send a support request to support@homstar.com.au with the subject "Create Private API Key/Password". You will be given a secure one-time link with an API key and secret. The link lasts 7 days and can only be used once.

    The one-time link with the Homhero API key and secret

  2. Go to the Integrations menu in the web app, select Homhero and click Connect.

  3. Insert the API key and secret from the one-time link.


Link your rental units

Link each of your Minut rental units to the matching Homhero area.

Linking rental units to Homhero areas

Only linked rental units receive stay information from Homhero.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from Homhero:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

Stay reservations are deleted from Minut (not from Homhero) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Homhero, open Integrations in the web app, select Homhero and disconnect it.

When you disconnect, your rental units are unlinked from Homhero and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Homhero needs attention. Open Integrations, select Homhero and reconnect. Enter your Homhero API key and secret again. If you no longer have them, request a new one-time link from Homhero support. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Make sure you copied both the API key and the secret in full, with no extra spaces. The one-time link lasts 7 days and can only be used once, so if the details are not accepted, request new ones from support@homstar.com.au.

Stays are not appearing

Check that your Minut rental unit is linked to the right Homhero area, and that the reservation exists in Homhero with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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