Issues charging the sensor
When you receive the Minut sensor it's usually not fully charged, so start out with charging it. The battery can last for up to a year before charging is needed.
You can follow the charging progress at the battery indicator on the back of the sensor. The lights blink when charging and turn solid when charged. (picture below) A full charge should take 1-4 hours.
You charge the device by using the USB-C charging cable.
Is Minut hardwired? You can choose to use the Minut sensor with just the battery. However, it works perfectly well to use it plugged in at all times. Keep in mind that the The Gen 3 sensor can be hardwired indoors only.
Where is the ON button? The ON button is located on the back of the Minut. In the beginning, you need to remove the magnetic metal plate from the device. Once you have removed it, you can see the button and the LED charge light.
My Minut sensor is not charging
If you have trouble getting your sensor to charge, or if you're experiencing fast battery consumption, please reach out to support at firstname.lastname@example.org with the following information:
Minut account email address
Have you tried charging with a different USB-C cable?
Does the LED light on the back blink?
Serial number of the sensor.
How to improve Sensor Battery Life
It is possible to improve the Battery Life of the Minut Sensor in a variety of ways. The best way to enhance the Minut Sensor's battery life is to disable the following features:
Disable More Frequent Sensor Updates
Disable Crowd Detect
Disable Notifications for Alarm Recognition
You can also reposition the Minut Sensor to be close to your property's wifi router to ensure the wifi connection is as good as possible