An organisation is the top-level container in Minut that holds all your rental units, team members, billing, integrations, and settings. Every Minut account belongs to at least one organization. This article explains how organisations work and covers creating, managing, switching between, and deleting them.
What an organization contains
When you create a Minut account, an organisation is created automatically under your name. Everything you add to Minut lives inside this organisation.
Rental Units: All properties you monitor. Billing and subscriptions are managed at the organisation level.
Team members: Co-hosts, operations staff, cleaners, and maintenance teams. Each person has their own Minut account — no shared logins.
Setting & integrations: Noise presets, billing, PMS integrations, and all account-level configuration.
Note: Team seat limits apply per organisation. Starter plan only includes the owner of the organisation. Standard plan accounts can have up to 5 members (including the owner); Pro plan accounts can have up to 20 members (including the owner of the organisation).
Who you are:
A host: Your organisation was created when you signed up. You don’t need to do anything with it unless you want to invite team members.
Property Manager: Use your organisation to invite and manage your team, control who can access which properties, and apply consistent settings across your portfolio.
Multiple organisations: One Minut account can belong to several organisations; for example, if you manage your own properties and are also invited into a colleague’s account. You switch between them without logging out.
Creating an Organization
During account sign-up
When you create a new Minut account, you are prompted to either create a new organisation or join an existing one via an invitation link. Choosing Create a new organisation sets you up as the Owner with full Admin access.
As an existing user: create an additional organisation
If you already have an account and want to create a second organisation, for example, to keep two separate property portfolios distinct,you can do this at any time.
Web app
Open your Minut Web app
Click your organisation name or profile icon in the top left of the sidebar
Click Create an organisation
Enter a name and click Create. The new organisation will appear in your organisation switcher.
Mobile app
Open your Mobile app
Tap your profile icon in the top left corner of the app
Click Create an organisation
Enter a name and tap Create. You will be switched into the new organisation automatically.
Joining an existing organization
If someone has invited you to join their Minut organisation, you’ll receive an invitation email. Click the link in the email and either sign in to your existing Minut account or create a new one. You will be added to the organisation automatically once you sign in.
You need your own account. Every team member needs their own Minut account - you never share a login. Each person signs up with their own email address and is invited to the organisation separately.
Editing your organisation name
Web app
Open your Minut Web app
Tap Settings, and then select Organizations
Click on Edit
Enter the new name and tap Save
Mobile app
Open your Mobile app
Tap Settings and then select Organizations
Tap the organisation name at the top to edit it
Enter the new name and tap Save
Managing Your Team
The Team tab is where you invite new members, view current team members, update their roles and access, and remove them when needed.
Web app
Open your Minut Web app
Click Team in the left navigation sidebar
The Team tab shows all current members, their roles, and access levels. Click Add member to invite someone new.
Click any member’s name to edit their role or access level, or to remove them from the organisation.
Mobile app
Open your Mobile app
Tap Settings in the bottom right corner
Tap any member to edit their role or remove them
Role and access levels
When inviting a team member, you assign them a role (what they can do) and an access level (which properties they can see).
Admin | Can manage rental units, settings, team and devices. Assign for senior managers. |
Member | Can receive notifications, view sensor data, add devices, and manage noise and security features. Suitable for co-hosts and operations staff. |
Operator | Can see and complete assigned tasks only. No access to sensor data, monitoring features, or settings. Designed for cleaning and maintenance staff. |
Organisation access | Access to all rental units in the organisation. Use for senior managers who need full portfolio visibility. |
Location & Building access | Access to all rental units within a specific location or building. Use for regional managers or on-site teams. |
Unit access | Access to one or more specific rental units only. Use for co-hosts or maintenance staff assigned to particular properties. |
Important: all charges go to the organisation owner's card. Creating a rental unit triggers an immediate charge or uses a prepaid credit from the organisation owner's account, regardless of who in the team creates it. Only the organisation owner can manage billing and payment details at web.minut.com/billing.
For the full permissions breakdown, see Member Roles & Access Level.
For step-by-step invitation instructions, see How to Invite Members.
Switching between organizations
If you belong to more than one organisation, you can switch between them at any time without logging out. The app reloads showing only the rental units and data for the selected organisation.
Web app
Open your Minut Web app
Click your organisation name in the top left of the web app sidebar
A dropdown shows all organisations you belong to. Click the one you want to switch to.
Mobile app
Open your Mobile app
Tap your profile icon in the top left corner
Your organisations are listed under your name. Tap the one you want to switch to.
The app switches context immediately and only the rental units and data for the selected organisation are shown.
Billing and settings are separate per organisation. Each organisation has its own subscription, payment method, team, and settings. Switching organisations gives you a completely separate view and nothing carries over between them.
Deleting an organization
Only the Organisation Owner can delete an organisation.
Deletion is permanent and cannot be undone. Deleting an organisation removes all rental units, sensor data, event history, team members, and settings associated with it. Any active subscriptions should be cancelled beforehand.
You cannot delete your only organisation. Minut requires every account to have at least one organisation. To close your account entirely, contact hello@minut.com.
Web app
Open your Minut Web app
Tap Settings, and then select Organizations
Scroll down to Delete organization
Confirm the deletion when prompted
Mobile app
Open your Mobile app
Tap Settings and then select Organizations
Scroll down to Delete organization
Confirm the deletion when prompted