This article is written for property managers deploying Minut across multiple properties - typically 10 or more units. The order of steps is designed for scale: configure everything at the organisation level before going to a single property, so every unit you add inherits the right settings from day one.
How the rollout works
A PM deployment has three phases. Most of the work happens at a desk before anyone visits a property.
Phase 1 - At the desk: Account, plan, team, presets, integrations
Phase 2 - In the web app: Bulk unit creation, guest experience, messaging
Phase 3 - On site: Sensor installation - the shortest phase
Your setup checklist
Create your account and download the apps
Mobile app for notifications and on-site work. Web app for configuration, billing, and bulk management.
Phase 1 - desk
Choose your plan
Pro is recommended for most property managers - PMS integration, analytics, Zapier, and unlimited team seats.
Phase 1 - desk
Set up your team structure
Invite Admins and Members before creating units. Use Locations & Buildings to group properties for team access.
Phase 1 - desk
Create your Noise Presets
Define presets for each property type before creating units. Units inherit the right settings from the moment they are created.
Phase 1 - desk
Connect your PMS
The most important integration - stay data drives automated messaging, presence detection, and Call Assist across your whole portfolio.
Phase 1 - desk
Bulk-create rental units
Create all units from the web app before going on-site. Assign each to the right preset and location.
Phase 2 - web app
Configure guest experience and messaging
Set up scheduled messages, the Guest App, and Autopilot once - they apply across your whole portfolio.
Phase 2 - web app
Set up Tasks and automations
Enable the checkout clean automation and invite your cleaning team as Operators. Runs automatically from day one.
Phase 2 - web app
Install sensors on-site
Each sensor installation takes about 10 minutes. Units are already configured - just install and confirm online.
Phase 3 - on-site
Disclose sensors to guests and confirm monitoring
Add disclosure to all listings and house rules. Verify monitoring is active across the portfolio.
Phase 3 - on-site
Step 1: Create your account and download the apps
As a property manager, the web app is your primary tool for setup. Go to web.minut.com - this is where you create units in bulk, manage billing, configure integrations, view portfolio reports, and set up team access. The mobile app is for on-site sensor installation, day-to-day monitoring, and receiving push notifications.
One organisation, all your properties. When you create an account, Minut automatically creates an organisation - the container for all your rental units, team members, billing, and settings. Choose an organisation name that reflects your business. You can have multiple organisations if you manage separate portfolios for different clients. See Getting to know the Minut web app
Step 2: Choose your plan
Most property managers with 10 or more properties should be on Pro (or enterprise). Here's why each feature matters at scale:
Feature | Standard | Pro |
Noise monitoring & alerts | ✓ | ✓ |
Automated guest messaging | ✓ | ✓ |
Airbnb integration | ✓ | ✓ |
PMS integrations |
| ✓ |
Portfolio & noise analytics |
| ✓ |
Presence detection |
| ✓ |
Zapier integration |
| ✓ |
Team seats | 5 | 20 |
Call Assist (add-on) | ✓ | ✓ |
See minut.com/pricing for the full comparison. Add your payment method at web.minut.com/billing before creating rental units - billing starts when units are activated. See Fair billing policy.
Step 3: Set up your team structure
Invite your team before creating rental units so you can assign access correctly from the start. Consider using Locations & Buildings to group properties - this makes bulk team assignment and portfolio reporting much easier.
Role | What they can do | Typical use |
Owner | Full access - billing, settings, all units, team management. One per organisation. | Account holder |
Admin | Full access except billing. Can create units, invite members, change presets. | Operations managers |
Member | Receive alerts, view data, install sensors for assigned units. Cannot change organisation settings. | Property staff, local contacts |
Operator | View and complete assigned tasks only. No sensor data access. | Cleaners, maintenance team |
Create Locations and Buildings
Go to web.minut.com → Properties → Locations → create location groups (by city, region, or client). Then add Buildings within each location for address-level grouping. This structure allows you to assign team members to a whole location at once rather than unit by unit.
Set this up before creating units - units created inside a Building inherit its location automatically
Invite team members
Go to Settings → Organisation → Members → Invite. Assign each person the appropriate role and the location, building, or specific units they should have access to. Operators only see the Tasks tab - they have no access to sensor data. See Member roles & access levels
Step 4: Create your Noise Presets
Noise Presets are the most important configuration to complete before creating units. A preset defines the dB threshold, quiet hours, alert duration, and guest alert methods. When you assign a unit to a preset, it inherits all those settings immediately.
For most portfolios, two or three presets cover everything: one for apartments in dense urban areas (lower thresholds, strict quiet hours), one for standalone houses (higher thresholds), and optionally one for long-term rentals or non-STR properties.
Go to web.minut.com → Settings → Noise Monitoring → + New Preset
Name the preset clearly (e.g. "Urban apartment - strict", "House - standard") then set the daytime threshold, quiet hours window and threshold, alert duration, and guest alert methods per warning stage
Repeat for each property type in your portfolio. See Noise Presets for the full configuration guide
Changing a preset updates all units assigned to it simultaneously - critical at scale
Step 5: Connect your PMS
Your PMS integration is the backbone of Minut at scale. It syncs stay data - guest names, phone numbers, and check-in/check-out times - across your entire portfolio automatically. Without it, you need to add stays manually for automated messaging and presence detection to work.
Connect your PMS
Go to web.minut.com → Integrations → find your PMS → follow the connection steps. One PMS can be connected at a time.
See Integrations overviewfor the full list of supported platforms.
Map properties
After connecting, go to Integrations → your PMS → Settings and map each PMS listing to the corresponding Minut rental unit. Unmapped properties do not sync stays.
Property mapping is required for every unit - don't skip this step
PMS integration requires Pro plan. Airbnb integration is available on Standard and above. If your PMS is not in the integration list, you can connect via Zapier (Pro) or the Minut API (Enterprise). See Integrations FAQ.
Step 6: Bulk-create rental units
Create all rental units from the web app before going on-site. This is the key difference from individual host setup - no sensor needs to be present to create a unit, and pre-created units mean on-site installers just open the app, select the unit, and install.
Go to web.minut.com → Properties → + create each unit with its name, address, and guest capacity
Assign to the right preset and location
In each unit's settings, assign it to a Noise Preset and a Building or Location. Do this during unit creation — it's faster than going back to each unit afterwards
Map to your PMS
Once units are created, return to Integrations → PMS → Settings to complete property mapping if you haven't already
Subscription billing starts when a unit is created - create units only when you are ready to deploy
Step 7: Configure guest experience and messaging
Scheduled messages and Autopilot are configured at organisation level - set them up once and they apply across every property. Unit-specific content (check-in instructions, Wi-Fi) is set per unit in the Guest experience tab.
Set up scheduled messages in Guest Journey
Go to Messaging → Guest Journey → add your pre-arrival, check-in, and checkout messages using shortcodes. The {{instructions_for_the_stay}} shortcode pulls from each unit's check-in instructions automatically.
See Guest Journey
Add unit information per property
For each unit: Properties → unit → Guest experience tab → Unit information → add check-in instructions, Wi-Fi, and house rules. These populate the Guest App link and the {{instructions_for_the_stay}} shortcode.
See The Guest App.
If Airbnb, Hospitable, Hostaway, or Smoobu is connected, listing content imports automatically
Optionally set up Autopilot
Go to Messaging → Autopilot → Knowledge → add property content. Content can be scoped to a specific unit, building, or the whole organisation. Autopilot answers guest questions automatically without your team's involvement.
See Autopilot
Step 8: Set up Tasks and automations
The checkout clean automation is the single highest-value Tasks feature for property managers - a cleaning task is created automatically when every stay ends, assigned to your cleaner, with the checklist you define. Enable it once and it runs for your whole portfolio.
Enable the Check-out clean automation
Go to Tasks → Automations → Check-out clean → toggle on → set a default assignee (your cleaning team lead or a specific cleaner). Add a checklist to the automation so every task includes the same instructions. See Task automations
Low battery and offline sensor automations are already on by default
Invite cleaning and maintenance staff as Operators
Operators see only the Tasks tab - their assigned tasks, checklists, and due dates. They have no access to sensor data. Invite them from Settings → Organisation → Members → Invite → Role: Operator. See Member roles
Step 9: Install sensors on- site
By this point, all units are created in Minut, assigned to the right presets, and mapped to your PMS. On-site installation is now the shortest phase - each sensor install takes about 10 minutes.
Send your installation team to each property with fully charged sensors and their Minut account credentials. They open the app, select the pre-created unit, and follow the installation steps. The unit is configured and ready the moment the sensor connects.
Installing the M3 sensor - standard installation, indoor and outdoor modes
Installing the E1 sensor - wired installation, suited to hotels and bigger housing
Installing the M2 sensor - legacy sensor, still supported
Use Sensor Swap for portfolio rotation. When a sensor battery runs low, use Sensor Swap to replace it with a charged one without losing any data or settings. No reinstall, no reconfiguration. Essential at scale.
Step 10: Disclose sensors to guests and confirm monitoring
Add disclosure to all listings
Add sensor disclosure to each listing description across all OTA platforms. Required by Airbnb and most other platforms. Suggested wording: "This property is equipped with a noise monitoring device that alerts the manager if noise levels are too high. It does not record audio or video." See How Minut protects guest privacy.
Confirm portfolio monitoring in the web app
Go to web.minut.com → Properties - every unit should show a green sensor status. Units showing offline need investigation. Check Wi-Fi and connectivity or the sensor-specific offline guides.
Green = online and monitoring. Check this after every batch of installations.
You're live. From here, Minut monitors continuously across your portfolio, creates cleaning tasks automatically after every checkout, sends guest messages via your PMS, and gives you analytics to track noise incidents and portfolio health - without manual work per stay.