Connect with Airbnb

How to set-up the Airbnb integration

Britney Howe avatar
Written by Britney Howe
Updated over a week ago

The integration between Minut and Airbnb will allow you to sync your Minut properties with your Airbnb guest data. If loud noise is detected at a property, the guest will automatically receive a message, letting them know to keep it down.

All integrations are setup via the Minut web app.

The integration with Airbnb allows Minut to receive reservation and guest information from your booking calendar. Once the Minut sensor detects noise in your property, this integration will automatically send a message through Airbnb directly to the guest currently staying there (if any), letting them know to keep it down.

Guests are automatically added to the home based on the host’s Airbnb reservations.

Guests will also receive messages according to the host’s noise monitoring settings, so automated text messages or “SMS to guest” are sent through the Airbnb app instead of an SMS.

You can read more about guest connect here.

Keep in mind Airbnb does not share the guest’s phone number with Minut. Only noise messages will be sent through Airbnb, but not scheduled check-in/check-out messages.

You as a host will be able to see the automated messages sent to your Guest inside the Airbnb app.

You must delete the Airbnb Guest in the Minut App and manually create a new Guest with the Phone Number added if you wish the Guest to be contacted by SMS. Please keep in mind they will no longer be contacted through the Airbnb app if this is done.

Connecting Minut with Airbnb

Everything is connected via the Minut web app under Integrations. As the owner of the Airbnb account (not a co-host), Select Airbnb and go to Set up.

Press connect and follow the steps required on Airbnb's side.

You'll be directed to login to your Airbnb account and allow Minut to import your listings. Note that if you're not the owner of the listings, then syncing will not work.

Once the connection is set up, you'll need to link your Airbnb listings with the correct home in the Minut app. This is so Minut can get the correct guest information when a high noise event occurs.

Press Create Link and choose the corresponding listing in your Airbnb system.

Once all of your homes are linked to an Airbnb property, you're all set!

Configure Guest communication

Now set up guest communication so that guests that are synced from Airbnb are alerted if noise levels are above the set threshold during their stay.

You can find more information on guest communication here.

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