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Beds24

How to set-up the Beds24 integration

Written by Emilie Pain

Connect Minut with Beds24 to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the unit automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Beds24 logo

Beds24 offers powerful and flexible cloud software that can be customised to suit the needs of any accommodation or property manager.

Before you start

  • A Minut account on the Pro plan

  • A Beds24 account with your properties

  • Your Beds24 username and an API key. You will create the key in Beds24 (see step 1 below).

Connect Minut with Beds24

  1. In the Beds24 app, go to the Account Access view and fill in a new API key (at least 16 characters). Make sure allow any IP is selected under API Key Access.

  2. Go to the Integrations menu in the web app and select Beds24.

    The Integrations page in the Minut web app

  3. Click Connect, then paste the API key you created, together with your Beds24 username, into the fields that appear.

    Entering the Beds24 username and API key in Minut

A Beds24 account can be connected to only one Minut organization at a time. If you connect it to another organization, the earlier connection is removed.

Link your units

Link each of your Minut units to the matching Beds24 property. If a Beds24 property has several room types, each room type appears as its own entry, so link each unit to the right room type.

Only linked units receive stay information from Beds24. Bookings for rooms that aren't linked are ignored.

What syncs

Once a unit is linked, Minut receives these details about the people staying at the unit from Beds24:

  • Name

  • Phone number (a mobile number is used when there is one) and email

  • Check-in and check-out dates

  • The unit they are staying at

Good to know:

  • Only bookings with the status Confirmed or New in Beds24 are imported. If a booking changes to another status, such as cancelled, it is removed from Minut.

  • Beds24 shares dates but not times, so Minut uses 3:00 PM for check-in and 11:00 AM for check-out, in the unit's time zone.

  • Minut checks Beds24 for changes on a regular schedule, so a change made in Beds24 can take a short while to appear in Minut.

Stay reservations are deleted from Minut (not from Beds24) 14 days after the check-out date.

Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the unit by SMS or automated phone call. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.

Disconnect

To disconnect Beds24, open Integrations in the web app, select Beds24 and disconnect it.

When you disconnect, your units are unlinked from Beds24 and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.

Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Beds24 needs attention. Open Integrations, select Beds24 and reconnect. Enter your Beds24 username and current API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Check your Beds24 username, and make sure the API key is at least 16 characters and that allow any IP is selected under API Key Access in the Account Access view in Beds24. Copy all of the key, with no extra spaces, paste it into Minut and click Connect. If it still fails, create a new API key in Beds24 and reconnect.

Stays are not appearing

Check that your Minut unit is linked to the right Beds24 property or room type, and that the reservation exists in Beds24 with check-in and check-out dates and the status Confirmed or New. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.

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