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Beds24

How to set-up the Beds24 integration

Written by Emilie Pain

Connect Minut with Beds24 to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Beds24 logo

Beds24 offers powerful and flexible cloud software that can be customised to suit the needs of any accommodation or property manager.

Before you start

  • A Minut account on the Pro plan

  • A Beds24 account with your properties

  • Your Beds24 username and an API key. You will create the key in Beds24 (see step 1 below).

Connect Minut with Beds24

  1. In the Beds24 app, go to the Account Access view and fill in a new API key (at least 16 characters). Make sure allow any IP is selected under API Key Access.

  2. Go to the Integrations menu in the web app and select Beds24.

    The Integrations page in the Minut web app

  3. Click Connect, then paste the API key you created, together with your Beds24 username, into the fields that appear.

    Entering the Beds24 username and API key in Minut

Link your rental units

Link each of your Minut rental units to the matching Beds24 property.

Only linked rental units receive stay information from Beds24.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from Beds24:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

Stay reservations are deleted from Minut (not from Beds24) 14 days after the check-out date.

Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.

Disconnect

To disconnect Beds24, open Integrations in the web app, select Beds24 and disconnect it.

When you disconnect, your rental units are unlinked from Beds24 and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.

Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Beds24 needs attention. Open Integrations, select Beds24 and reconnect. Enter your Beds24 username and current API key again. Do not disconnect first, as that removes your links.

Minut says the connection details are incorrect

Check your Beds24 username, and make sure the API key is at least 16 characters and that allow any IP is selected under API Key Access in the Account Access view in Beds24. Copy all of the key, with no extra spaces, paste it into Minut and click Connect.

Stays are not appearing

Check that your Minut rental unit is linked to the right Beds24 property, and that the reservation exists in Beds24 with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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