Connect Minut with Hospitable to sync your reservations, guest details and listing information into Minut. Minut uses this data to automate noise alerts, guest communication and day-to-day operations for each stay.
Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.
Hospitable is a platform that helps short-term rental hosts automate guest messaging and other time-consuming hosting tasks.
What you can do with the Hospitable integration
Once Hospitable is connected, Minut automatically syncs your reservations, guest details and listing information, and can send messages through the Hospitable inbox. With the Hospitable integration you can:
Keep reservations, guest contact details and listing information up to date in Minut.
Notify guests when noise is above your threshold via messages, Autocall, or a human agent (Call Assist).
Set up scheduled and sensor-triggered messages (like presence detection).
Let the Autopilot AI assistant reply to recurring questions 24/7.
Provide a guest app for each stay with unit information, local guides and smart home access.
Create lock access codes and run thermostat automations for each stay.
Add damage protection with Minut Screen & Protect.
Before you start
A Minut account on the Pro plan
A Hospitable account with your listings
You will log in to Hospitable and allow Minut to import your listings
Connect Minut with Hospitable
Go to the Integrations menu in the web app.
Select the Hospitable integration.
Click Connect. You will be asked to log in to your Hospitable account and allow Minut to import your listings.
Link your units
Link each of your Minut units to the matching Hospitable listing, one listing per unit. You need to do this even if you only have one listing.
Only linked units receive stay information from Hospitable.
What syncs
Once a unit is linked, Minut imports current and future accepted reservations and keeps these details up to date from Hospitable:
Guest name
Guest phone number and email
Check-in and check-out times
The unit they are staying in
Listing information
You can use the Hospitable listing description to fill in the stay information shown in the guest app, such as WiFi, check-in instructions, house rules and capacity.
Reservations are deleted from Minut (not from Hospitable) 14 days after the check-out date.
Messages to guests
When stay information is available and noise is above your threshold, Minut can notify the people staying in the unit via messages, Autocall, or a human agent (Call Assist). Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.
Replies to messages appear in your Inbox.
For an overview, see Messaging.
Choose how guests are messaged
Open Integrations in the web app, select Hospitable and choose how guests are messaged in the integration's settings. Messages can be sent as SMS from Minut, via the Hospitable inbox, or both.
New Hospitable connections use the Hospitable inbox by default. Existing connections keep the option they already had until the account owner changes it, and reconnecting keeps your saved choice.
The Hospitable inbox option posts the message into the reservation conversation on the booking site. It does not fall back to email.
Messages sent through Hospitable are sent once. Minut doesn't retry them automatically, to avoid duplicate messages.
If you see an "integration_not_supported" error when changing this setting, try again later or contact our support team.
Disconnect
To disconnect Hospitable, open Integrations in the web app, select Hospitable and disconnect it.
When you disconnect, your units are unlinked from Hospitable and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.
If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.
Troubleshooting
Minut asks you to reconnect
A banner on the Integrations page tells you the connection with Hospitable needs attention. Open Integrations, select Hospitable and reconnect. Log in to Hospitable again and allow access when asked. Do not disconnect first, as that removes your links.
Stays are not appearing
Check that your Minut unit is linked to the right Hospitable listing, and that the reservation is accepted in Hospitable with check-in and check-out times. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.
A guest's phone number is missing
Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.
If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.