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Smoobu

How to set-up the Smoobu integration

Written by Emilie Pain

Connect Minut with Smoobu to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Smoobu logo

Smoobu is all-in-one software for vacation rentals. It syncs booking portals such as Airbnb, Booking.com and Vrbo automatically, so hosts no longer need to worry about double bookings and manual pricing.


Before you start

  • A Minut account on the Pro plan

  • A Smoobu account with your properties


Connect Minut with Smoobu

  1. Go to the Integrations menu in the web app and select Smoobu.

    The Integrations page in the Minut web app

  2. Click Link, then Accept and authorize, and follow the required steps on the Smoobu side.

    Authorizing Minut in Smoobu

Link your rental units

Link each of your Minut rental units to the matching Smoobu property.

Only linked rental units receive stay information from Smoobu.

What syncs

Once a rental unit is linked, Minut receives these details about the people staying at the property from Smoobu:

  • Name

  • Phone number

  • Check-in and check-out times

  • The property they are staying at

Stay reservations are deleted from Minut (not from Smoobu) 14 days after the check-out date.


Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.


Disconnect

To disconnect Smoobu, open Integrations in the web app, select Smoobu and disconnect it.

When you disconnect, your rental units are unlinked from Smoobu and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.


Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Smoobu needs attention. Open Integrations, select Smoobu and reconnect. Authorize Minut in Smoobu again. Do not disconnect first, as that removes your links.

Stays are not appearing

Check that your Minut rental unit is linked to the right Smoobu property, and that the reservation exists in Smoobu with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.

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