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Avantio

How to set up Avantio Integration

Written by Emilie Pain

Connect Minut with Avantio to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the unit automatically if noise gets too loud.

Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.

Avantio logo

Avantio is an all-in-one platform for managing short- and long-term vacation rentals. It automates routine tasks, includes revenue tools and distributes your listings across major OTAs and listing sites.

Before you start

  • A Minut account on the Pro plan

  • An Avantio account with your homes

  • Access to the Minut integration, which you request from Avantio support (see step 1 below)

Connect Minut with Avantio

  1. Contact the Avantio support team and request access to the Minut integration.

  2. Go to the Integrations menu in the web app and select Avantio.

    The Integrations page in the Minut web app
  3. Click Connect and follow the steps required on the Avantio side.

    Connecting Avantio in Minut

Link your units

Link each of your Minut units to the matching Avantio home.

Only linked units receive stay information from Avantio.

What syncs

Once a unit is linked, Minut receives these details about the people staying at the unit from Avantio:

  • Name

  • Phone number

  • Check-in and check-out times

  • The unit they are staying at

Stay reservations are deleted from Minut (not from Avantio) 14 days after the check-out date.

Owner stays: owner bookings in Avantio are also imported, so Minut knows the unit is occupied while the owner is staying. Owners don't receive guest messages such as check-in instructions or welcome messages.

Messages to guests

When stay information is available and loud noise is detected, Minut can contact the people staying at the unit. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.

Replies to messages appear in your Inbox.

For an overview, see Messaging.

Disconnect

To disconnect Avantio, open Integrations in the web app, select Avantio and disconnect it.

When you disconnect, your units are unlinked from Avantio and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.

If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.

Troubleshooting

Minut asks you to reconnect

A banner on the Integrations page tells you the connection with Avantio needs attention. Open Integrations, select Avantio and reconnect. Follow the steps on the Avantio side again. Do not disconnect first, as that removes your links.

Stays are not appearing

Check that your Minut unit is linked to the right Avantio home, and that the reservation exists in Avantio with check-in and check-out times. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.

A guest's phone number is missing

Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.

If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.

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