Connect Minut with Escapia to bring your guests' stays into Minut. Minut uses the stay details to message the people staying in the unit automatically if noise gets too loud.
Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.
Escapia is a provider of property management software for professional vacation rental managers, and is part of Expedia Group.
Before you start
A Minut account on the Pro plan
An Escapia account with your properties
Distribution to Minut enabled by Escapia's API Support team. This can take up to 48 hours (see step 1 below).
Your Escapia PMCID
Connect Minut with Escapia
Email Escapia's API Support team at partnersupport@homeawaysoftware.com and ask them to enable distribution to Minut. This can take up to 48 hours.
Once it is enabled, go to the Integrations menu in the web app and select Escapia.
Click Connect and enter your PMCID.
Link your units
Link each of your Minut units to the matching Escapia property.
Only linked units receive stay information from Escapia.
What syncs
Once a unit is linked, Minut receives these details about the people staying in the unit from Escapia:
Name
Phone number
Check-in and check-out times
The unit they are staying in
Reservations are deleted from Minut (not from Escapia) 14 days after the check-out date.
Messages to guests
When stay information is available and loud noise is detected, Minut can contact the people staying in the unit. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.
Replies to messages appear in your Inbox.
For an overview, see Messaging.
Disconnect
To disconnect Escapia, open Integrations in the web app, select Escapia and disconnect it.
When you disconnect, your units are unlinked from Escapia and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.
If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.
Troubleshooting
Minut asks you to reconnect
A banner on the Integrations page tells you the connection with Escapia needs attention. Open Integrations, select Escapia and reconnect. Enter your PMCID again. Do not disconnect first, as that removes your links.
Minut says the connection details are incorrect
Check that you entered your PMCID correctly, with no extra spaces, and that Escapia's API Support team has confirmed that distribution to Minut is enabled. This can take up to 48 hours after you ask.
Stays are not appearing
Check that your Minut unit is linked to the right Escapia property, and that the reservation exists in Escapia with check-in and check-out times. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.
A guest's phone number is missing
Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.
If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see.