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Unit status

See at a glance whether each property is occupied, being cleaned, needs attention, or ready for guests.

Written by Emilie Pain

Unit status gives every property in your portfolio a real-time label derived automatically from stays and tasks. Without looking at individual task lists or booking calendars, you can see immediately whether a property is occupied, waiting to be cleaned, being cleaned, under maintenance, ready, or empty.

Status updates automatically- when a stay starts or ends, and when tasks are created or marked as done. No manual updates required.

The six statuses

  1. Occupied

    There is an active stay in the unit right now.

    Triggers: when a stay check-in time is reached

  2. Needs cleaning

    The stay has ended and a cleaning task has been scheduled but not yet started.

    Triggers: when checkout time is reached and the Check-out clean automation creates a task

  3. Cleaning

    There is an active cleaning task that has been started but not yet marked as done.

    Triggers: when a cleaning task is created and the assignee starts working on it

  4. Maintenance

    There is an active maintenance task in progress at the unit.

    Triggers: when a maintenance task is created and active

  5. Clean

    The unit has been cleaned and is ready for the next guests.

    Triggers: when a cleaning task is marked as done

  6. Vacant

    No active stay and no cleaning or maintenance task scheduled. The fallback state- the unit is empty and no action is pending.

    Applies when no stay or active task exists


A typical turnaround sequence

Example - checkout and turnaround for a 2-night stay

  • Guest checks in: Status → Occupied

  • Stay ends at checkout time- cleaning task created automatically: Status → Needs cleaning

  • Cleaner starts the task: Status → Cleaning

  • Cleaner marks the task as done: Status → Clean

  • Next guest checks in: Status → Occupied


Where to see unit status

Unit status is visible in the Tasks tab in both the mobile app and the web app- each property in the list shows its current status alongside active tasks. You can filter the task list by status to quickly find units that need attention.

You can also review the state directly on the unit page

Status only works with the Check-out clean automation. The Needs cleaning → Cleaning → Clean transition requires the Check-out clean automation to be enabled. If you create cleaning tasks manually, status updates still apply but only once the manually created task is started and completed. Enable the automation to see the full automatic turnaround flow.

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