What is a noise incident report
Only available on the Pro Plan
A noise incident report is a structured, downloadable PDF record of all noise events at a single rental unit over a specific window of up to 24 hours. It captures timestamps, decibel readings, alert stages, and the full escalation sequence giving you clear, objective evidence when you need to document what happened at a property.
What the report contains
Noise event timeline: every threshold crossing with exact timestamps and decibel levels
Alert stages triggered: which escalation steps fired (first, second, third warning) and when
Guest contact log: automated messages or calls sent to guests and at what time
Resolution timestamp: when noise dropped back below threshold and the event closed
Decibel graph: average and peak noise levels across the selected time window
When to use it
Guest disputes
Support a damage claim or security deposit dispute on Airbnb or any other platform with time-stamped evidence. | Neighbour or authority complaints
Show objective noise data and evidence that you acted to address the issue demonstrating responsible operation. |
Insurance claims
Document when an event occurred, how long it lasted, and the steps taken to resolve it. | Internal records
For hotels and multifamily operators, maintain a formal record of incidents in individual rooms or units. |
How to create a report
Details of the report
Where | Web app only on web.minut.com/reports |
Scope | One rental unit per report, maximum 24-hour window. For incidents spanning more than 24 hours, create consecutive reports. |
Format | Downloadable PDF |
Steps to create the report
Go to web.minut.com/reports and click Reports in the left sidebar
Under Noise incident report, click Create report
Select the rental unit and set the date and time window covering the incident
Click Generate report; the PDF is available to download immediately