Minut monitors the sound level in your rental unit continuously and alerts you, and optionally your guests, when noise has exceeded your threshold for a sustained period. This article explains how noise monitoring works, what triggers an alert, how the escalation flow unfolds, and how you can configure guest notifications.
Minut does not record audio. The sensor measures decibel levels only, the same way a sound meter works. No conversations, sounds, or recordings are ever stored or transmitted.
Turning noise monitoring on or off
Noise monitoring is toggled per rental unit. It is on by default when a unit is first created. Turning it off stops all noise alerts and guest notifications for that unit until you turn it back on.
Mobile app
Tap Properties and select the rental unit
Tap Noise monitoring card to toggle it on or off.
Web app
Go to Properties
Hover over the noise monitoring icon of the chosen rental unit
Click on or off
The noise card in the unit view shows the sound level in the last hour. The dashed red line shows the current threshold and noise above this line for longer than the set duration will trigger an alert.
Standard Noise Monitoring preset
Default thresholds and duration
Every new rental unit is assigned the Standard Noise Monitoring preset, which applies these default values:
Daytime threshold | 75 dB: a good starting point for most short-term rental properties
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Quiet hours threshold | 70 dB: applied during the quiet hours window (off by default, must be enabled) |
Duration | 10 minutes: noise must exceed the threshold continuously for this duration before an alert is sent. Can be set between 5 and 15 minutes. |
With these defaults, you will be notified when noise has been above 75 dB for more than 10 continuous minutes. Brief loud sounds like a single shout or a door slam will not trigger an alert on their own.
Changing your thresholds. Thresholds are configured through Noise Presets, not directly in the unit settings. Changes apply to all rental units using the same preset so if you want to adjust one unit without affecting others, create a separate preset for it first.
How noise alerts are triggered
Minut uses a duration-based trigger rather than an instant one. This prevents false alerts from short bursts of noise such as a TV turned up briefly, guests arriving, a single loud conversation while still catching genuine noise events.
Here is the full trigger logic:
Trigger | Noise exceeds the threshold The sensor detects sound above the set dB threshold. The timer begins. No alert is sent yet. |
Timer | Noise continues for the full duration period If noise stays above the threshold for the full duration (default: 10 minutes), the first warning is sent. If it drops below the threshold before the timer completes, the timer resets and no alert is sent. |
Alert | First warning sent Push and email notifications are sent to you and your team. Guest contact methods (SMS, Autocall, Flash and Sound) trigger if configured. If noise continues, the escalation flow continues at subsequent duration intervals. |
Resolution | Noise drops below threshold When noise falls back below the threshold, you receive an “It’s quiet” notification confirming the event has resolved. |
Updates apply once per hour. Changes to noise thresholds or preset settings take effect when the sensor next checks in, which happens once per hour. For an immediate update, press the main button on the sensor and your changes will apply at once.
The escalation flow
If noise is not resolved after the first warning, Minut continues to escalate at each subsequent duration interval. You and your team receive a notification at every stage.
Stage 1 | First warning Sent after noise has exceeded the threshold for the full duration. Host and team receive push and email notifications. Guest alerts (if configured) are sent. |
Stage 2 | Second warning Sent if noise continues past the first warning interval. Another round of host, team, and guest notifications. Guest alert method may escalate (e.g. first warning sends SMS, second triggers Autocall) depending on your preset configuration. |
Stage 3 | Third warning Sent if noise continues past the second warning interval. If Call Assist is active and noise is still unresolved, an operator will call guests directly at this stage. |
Resolved | It’s quiet Sent once noise drops back below the threshold. Confirms the event has resolved. No further alerts are sent unless a new event begins. |
You can configure which guest alert method triggers at each stage: for example, Flash and Sound on the first warning and Autocall on the second within your Noise Preset settings.
See Noise Presets
Quiet hours
Quiet hours let you apply a stricter noise threshold during nighttime hours typically when neighbours are most sensitive to disturbance and local regulations are most restrictive.
When quiet hours are active, the lower threshold replaces the daytime threshold for the full quiet hours window. Alerts work exactly the same way during quiet hours as during the day.
Mobile app
Tap settings (bottom right) and access Monitoring presets
Select Noise presets
Select the preset applied to the unit you want to configure
Toggle Quiet hours on and select the time range (e.g. 10pm – 8am)
Set the quiet hours threshold. Must be lower than your daytime threshold. Default is 70 dB.
Web app
Tap settings ( on the bar on the left) and access Noise Monitoring
Click the preset you want to edit
Toggle Quiet hours on, set the time range, and set the quiet hours threshold
Click Save. Changes take effect within one hour, or immediately if you press the main button on the sensor.
Quiet hours changes affect all units using the same preset. If multiple rental units share one preset, updating quiet hours for that preset updates them all. Create a separate preset before editing if you only want to change one unit.
Snoozing notifications
If you receive a noise alert and don’t want to be notified again for a period, for example, if you’re aware of the situation and handling it, you can snooze future noise notifications for up to one hour directly from the notification itself.
Snoozing silences your push and email notifications for the snooze period but does not turn off noise monitoring. If noise drops below the threshold and rises again after the snooze expires, a new alert will be triggered as normal.
Snooze vs turn off. Use snooze when you know about the noise and are managing it. Use the noise monitoring toggle to turn monitoring off entirely for example, when you or a maintenance team are at the property and triggering noise yourself. Remember to turn it back on when you leave.
Alerting guests when noise is detected
When stay information is available through, a booking platform integration or a manually added stay, Minut can contact guests automatically when their noise level crosses your threshold. This removes the need for you to personally call or message guests at 2am.
There are four guest alert methods. These are configured per warning stage within your Noise Preset and you can use them individually or combine them.
Text Message (Airbnb, Guesty or SMS)
An automated text message is sent to the guest letting them know the noise level is too high. The message can be sent through the Airbnb messaging system, the Guesty messaging system and/ or through SMS.
Requires guest phone number from a stay, Airbnb integration or Guesty integration.
Flash and sound
The sensor flashes red and sounds for 10 seconds when the noise stays above the threshold for the full duration. Immediately visible and audible to anyone in the room. Repeats at 10-minute intervals if noise continues.
No guest phone number required. Works independently of integrations.
Autocall
An automated phone call is placed to the guest. A pre-recorded or customised message plays asking guests to reduce noise. You can set different messages per warning stage.
Requires guest phone number.
Inform your guests. We recommend letting guests know at check-in that a noise monitoring device is installed and that they may be contacted if noise levels are too high. You can use the suggested wording from the guest privacy article .
Call Assist — after-hours operator calls
Call Assist is an optional paid add-on ($10/month/unit) that sends a trained human operator to call guests directly when noise isn’t resolved by automated alerts 24 hours a day, 7 days a week, in English and French. Available on all plans.
Team notifications
Every team member with access to the rental unit receives push and email notifications at each stage of the escalation flow. You do not need to configure this separately as it is on by default for all members with access.
To control which types of alerts each team member receives, adjust notification preferences per member from Settings, Notifications in the mobile app, or via the account profile settings in the web app.
Role-based access. Only team members with access to a specific rental unit receive its noise alerts. Members with Organisation-wide access receive alerts for all units. Members assigned to specific units or locations only receive alerts for those. Member roles and access levels