Connect Minut with Icnea to bring your guests' stays into Minut. Minut uses the stay details to message the people staying at the property automatically if noise gets too loud.
Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.
Icnea is a property management system (PMS) for vacation rentals.
Before you start
A Minut account on the Pro plan
An Icnea account
Your Icnea Client ID. You will find it in the upper right corner of the Icnea dashboard.
Connect Minut with Icnea
In the Icnea dashboard, copy your Client ID (upper right corner).
Still in Icnea, go to Management → Connections → Minut and add the accommodations you want to connect to Minut.
In the Minut web app, open Integrations, select Icnea and click Connect.
Enter your Client ID and continue to connect.
Link your rental units
Link each of your Minut rental units to the matching Icnea property.
Only linked rental units receive stay information from Icnea.
What syncs
Once a rental unit is linked, Minut receives these details about the people staying at the property from Icnea:
Name
Phone number
Check-in and check-out times
The property they are staying at
Stay reservations are deleted from Minut (not from Icnea) 14 days after the check-out date.
Messages to guests
When stay information is available and loud noise is detected, Minut can contact the people staying at the property. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.
Replies to messages appear in your Inbox.
For an overview, see Messaging.
Disconnect
To disconnect Icnea, open Integrations in the web app, select Icnea and disconnect it.
When you disconnect, your rental units are unlinked from Icnea and Minut stops receiving new and updated stays. If you connect again, you will need to link your rental units again.
If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your rental units linked.
Troubleshooting
Minut asks you to reconnect
A banner on the Integrations page tells you the connection with Icnea needs attention. Open Integrations, select Icnea and reconnect. Enter your Icnea Client ID again. Do not disconnect first, as that removes your links.
There are no rental units to link
In Icnea, go to Management → Connections → Minut and make sure the accommodations you want to connect are added. Then go back to Minut and refresh the page.
Stays are not appearing
Check that your Minut rental unit is linked to the right Icnea property, and that the reservation exists in Icnea with check-in and check-out times. Only linked rental units receive stays. Also check that you are on the Pro plan, which PMS integrations require.
A guest's phone number is missing
Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.
If none of this helps, contact our support team at hello@minut.com and tell us which rental unit is affected and what you see.