Connect Minut with Guesty to bring your guests' stays into Minut. Minut uses the stay details to message the people staying in the unit automatically if noise gets too loud.
Where to connect: all integrations are connected in the web app at web.minut.com → Integrations. PMS integrations are available on the Pro plan.
Guesty is the leading property management platform for the short-term and vacation rental industry. Minut integrates with Guesty and is available on both Guesty Lite and Guesty Pro plans.
Before you start
A Minut account on the Pro plan
A Guesty account (Lite or Pro) with your listings. Guesty For Hosts is not supported.
The Guesty integration token. You will get it in the Guesty Marketplace (see step 1 below).
Connect Minut with Guesty
In the Guesty app, click the Integrations tab and then Marketplace. Search for Minut and click Connect. Copy the integration token that is shown.
Go to the Integrations menu in the Minut web app and select Guesty.
Click Connect and paste the token into the field that appears.
Link your units
Link each of your Minut units to the matching Guesty listing. Each unit can be linked to one Guesty listing only, and each listing to one unit.
Only linked units receive stay information from Guesty. Unlinking a unit removes the link without disconnecting your Guesty account.
If you relink a unit to a different listing and Minut can't reach Guesty at that moment, the relink is stopped and the unit keeps its existing stays. Try again shortly.
What syncs
Once a unit is linked, Minut imports confirmed reservations and receives these details about the people staying in the unit from Guesty:
Name
Phone number
Check-in and check-out times
The unit they are staying in
Reservations without a phone number or full name are still imported, so Minut knows when the stay is, but messaging is limited to the contact details available.
When a reservation is closed or expires in Guesty, the guest is removed from Minut and no more guest messages are sent for that stay.
Reservations are deleted from Minut (not from Guesty) 14 days after the check-out date.
Messages to guests
When stay information is available and loud noise is detected, Minut can contact the people staying in the unit. Set up noise alert messages in your Noise Preset, and check-in, check-out and other scheduled messages in Guest Journey.
Replies to messages appear in your Inbox.
For an overview, see Messaging.
Choose how noise messages are sent
In Minut, go to Integrations → Guesty → Settings to choose how noise messages reach your guests. New Guesty connections use the Guesty inbox by default.
SMS from Minut: Minut sends an SMS to the guest and posts a note in the Guesty inbox.
Guesty inbox: the message is sent through the channel used for your most recent communication with the guest in Guesty, and a copy appears in the Guesty inbox where guests can reply directly. Supported channels are Booking.com, Vrbo, Airbnb, email and SMS. WhatsApp is not currently supported. If there is no conversation history, or the last message was sent via WhatsApp, the message goes through the booking channel if available, otherwise by email. If the message can't be delivered, Minut tries again by email. If that also fails, Minut adds an error note to the Guesty conversation so you can contact the guest directly.
Whenever Minut contacts a guest about noise (by SMS, Autocall or a Guesty message), it adds an internal note to the same Guesty conversation saying which channels were used.
Disconnect
To disconnect Guesty, open Integrations in the web app, select Guesty and disconnect it.
When you disconnect, your units are unlinked from Guesty and Minut stops receiving new and updated stays. If you connect again, you will need to link your units again.
If you only need to fix a connection problem, reconnect instead of disconnecting. Reconnecting keeps your units linked.
Troubleshooting
Minut asks you to reconnect
If the integration becomes disconnected, open Integrations, select Guesty, click Re-connect and paste a new token from the Guesty Marketplace. Do not disconnect first, as that removes your links.
Minut refreshes your Guesty connection automatically. Some older Guesty connections need to be reconnected once so that automatic refresh can work.
Minut shows an "invalid token" error
Create a new integration token in the Guesty Marketplace (step 1 above) and use it to reconnect your Guesty account in Minut. If the new token also fails, contact Guesty support to check that it was generated correctly.
Other connection errors
When you connect Guesty, Minut may show one of these errors:
wrong_secret_type: the token isn't the type Minut expects. Create a new integration token in the Guesty Marketplace.
account_inactive: the Guesty account is inactive.
secret_already_used: the token was already used to connect another account. Create a new one.
temporary_issue: a temporary problem at Guesty. Try again shortly.
Could not register webhooks: Minut couldn't finish setting up the connection with Guesty. Reconnect.
Relinking a unit shows "Temporary issue with integration"
Minut couldn't reach Guesty while relinking the unit. Nothing has changed: the unit keeps its existing link and stays. Wait a few minutes and try again.
Stays are not appearing
Check that your Minut unit is linked to the right Guesty listing, and that the reservation is confirmed in Guesty with check-in and check-out times. Only linked units receive stays. Also check that you are on the Pro plan, which PMS integrations require.
A guest's phone number is missing
Booking.com stopped sharing guest phone numbers through PMS connections on 28 September 2026, so some stays arrive without one. Open the stay in the Minut web app and add the number to the imported reservation.
If none of this helps, contact our support team at hello@minut.com and tell us which unit is affected and what you see, including any error text.