Minut distributes its products through three warehouses worldwide.
Orders from the USA + Canada are processed in the US.
Orders from the United Kingdom are processed in England.
Orders from European Union (EU) countries are processed in Sweden.
For orders placed from EU countries, the United States and Canada, Minut is responsible for all customs duties, taxes and other shipping costs.
For orders placed outside these regions, any additional customs duties and taxes are paid by the recipient.
If you require an invoice or similar document to prove your purchase, you can view and manage your invoices and billing in the web app:
Log in, click on the Profile icon in the top left
Click on Plan, Billing & Payment
Scroll down, Under Payments, you can download any invoice
If you are note able to download or find your invoice in the web app, we will be happy to provide you with one. Please contact our support team at hello@minut.com.
When doing so, please include:
Your order number
Your Minut account e-mail address
If you have any other questions, please contact our support team at hello@minut.com.