The Minut Guest App
As a guest, the Minut Guest App gives you easy access to important information about your stay. It's designed to help you find what you need all in one place.
You'll receive a private link to your guest app before or during your stay. This link is unique to your reservation and can be opened on any mobile device or browser.
Accessing the Guest app
As a guest, you can open your private link at any time to view details related to your stay. The link takes you directly to your guest app, where all information is organized in one place.
If your link has expired or isn't working, you'll see a clear error message rather than a blank or stuck page. If that happens, reach out to your host for a new link, or contact Minut support at hello@minut.com if it looks like a technical issue.
You may be asked to fill in a short check-in form first. Some hosts ask for your email address, phone number, and number of guests before your stay. If your host has made this required, your door code will only appear once you've submitted it. Your progress is shown as either "Completed" or "Not started." If your host also requires a security deposit and access is on hold while payment is pending, the app will show you how to pay or how to reach your host.
What you'll find in the app
In the guest app, you can view essential details about your reservation, including check-in and check-out instructions, Wi-Fi information, and house rules provided by your host.
Quick links to each section - check-in form, check-in, check-out, documents, house rules, owner contact, and Wi-Fi - always appear in the same order, so you know where to look.
You also may find local recommendations, such as restaurants, cafés, attractions, or other places your host suggests visiting during your stay.
Your host may also share documents you can download, such as a house manual or welcome guide. Photos load a quick low-quality preview first so the page feels fast, then sharpen up once fully loaded.
Stay and comfort information
The guest app shows the home name, address, and dates of your stay for quick reference. Your host may also add a photo of the property and their contact details, so you know who to reach if you need anything.
If your host has connected sensors in the property, you may also see recent readings like temperature, humidity, and the most recent sound level during your stay - this is privacy-safe, with no cameras or audio recordings.
If your host has a supported smart lock connected to Minut, you can lock and unlock it from the app during your stay. Your door code can include digits plus the # and * keypad symbols. Your host may set a custom code for your stay or let one be generated automatically, and if a check-in form is required, your code will usually only appear after you submit it.
If your host asks you to verify your identity, you can start the process from the app. You'll see your status as pending, passed, or failed - your host can see the same status but can't change the outcome.
If your host has Ring cameras set up at the property, you may be able to access them from the app during your stay. From there you can view a live stream, turn sound on or off, and see a log of door events. Note that you can see events in the log but cannot view recorded footage.
Some hosts may also ask for delivery details, such as an Amazon order ID - if so, you'll see a field with a hint to help you enter it correctly.
The Minut Guest App is designed to support a smooth, informed stay from arrival to check-out. If anything doesn't look right, reach out to your host first; for technical issues you can also contact Minut support at hello@minut.com.